Most job search advice is offered by so-called ‘experts’ who aren’t actually responsible for hiring anyone. But hiring managers at major employers are on the front lines of the job market crisis. They screen thousands of applicants a week and are in a unique position to reveal what job seekers are doing wrong, and what candidates can do to get hired now, even in an ultra-competitive job market.

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The phone interview, usually the first step before an in-person interview, is now being used to weed out job seekers by asking the tough questions reserved for finalists.

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